Hello World, I'm Fredrick

SOC Analyst Intern | Aspiring Cloud Support Engineer & AWS Enthusiast

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Fredrick Mordi

About Me

I'm an aspiring Cloud Support Engineer with a strong passion for cloud computing and a drive to solve real-world challenges using AWS technologies. Currently pursuing my Master's in Cybersecurity at Stephen F Austin State University, I combine academic knowledge with hands-on experience to build secure, scalable cloud solutions.

My journey in tech started as an IT Service Desk Analyst at Zenith Bank PLC, where I resolved 30-50 support tickets weekly and reduced repeat issues by 95% through SQL-driven analysis. Now, as a SOC Analyst Intern, I'm diving deeper into security monitoring, SIEM tools, and threat detection.

I'm especially interested in AWS services like EC2, S3, VPC, and Lambda, and I'm constantly exploring how these tools interconnect to create reliable and efficient architectures. I enjoy turning theory into hands-on, practical solutions.

Outside of tech, I love meeting new people, exploring new places, and trying unique foods from around the world. My favorite Southern American dishes? Definitely crawfish and crab legs—can't beat that flavor!

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Experience

September 2025 – Present

SOC Analyst Intern

Stephen F Austin State University

  • Monitoring security alerts and system logs in SIEM tools like Sumologic to identify suspicious activity
  • Collaborating on phishing email analysis exercises and SIEM rule optimization to reduce false positives
  • Participating in incident response procedures and threat hunting initiatives
August 2024 – Present

Teaching Assistant

Stephen F Austin State University

  • Assisting professors with preparing lectures, grading and proctoring exams
  • Collecting, analyzing, and interpreting data for faculty-led research projects
  • Implemented preventative maintenance program, reducing repair costs by 30% and extending equipment lifespan
  • Holding office hours to provide academic support and answer student questions
May 2021 – May 2024

IT Service Desk Analyst

Zenith Bank PLC

  • Resolved 30-50 user support tickets weekly using Zendesk, maintaining system uptime
  • Utilized SQL queries to analyze user account and system log data, reducing repeat support tickets by 95%
  • Led coordination of critical system outage escalations, improving resolution times and user trust
  • Provided technical support for banking applications and network infrastructure

Skills & Technologies

Cloud & Infrastructure

AWS EC2 S3 Lambda IAM Active Directory

Security & Monitoring

SIEM (Sumologic) Security Monitoring Threat Detection Incident Response

Programming & Databases

Python SQL

Certifications

ITIL V4
AWS Cloud Practitioner

Education

Master of Science in Cybersecurity

Stephen F Austin State University

August 2024 – May 2026

Focusing on advanced security concepts, threat analysis, and cloud security architecture.

Bachelor of Science in Computer Science

Babcock University

August 2012 – June 2017

Foundation in software development, data structures, and information systems.

Let's Connect

I'm always open to discussing new opportunities, collaborations, or just chatting about cloud technologies and cybersecurity!

Email

Fredrickmordi99@gmail.com

LinkedIn

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